September 8, 2009
PT. Cinta Terlarang
Jalan Murka Abadi No. 33
We are writing to let you know that ten dozens of glasses we ordered from you on August 20 we received yesterday were badly damaged.
As the package appeared in a good condition, I received and signed for it without any questions. After I opened the packing with a great care I looked at the glasses one by one. There were ten dozens of glasses damaged.
I shall be glad if you will replace all the damaged glasses. We are looking forward to hearing from you the replacement will be sent by return.
Mehmed Ali Saifudin